Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a designated adults-only pool.

Front desk staff will greet guests on arrival. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. We are pleased to announce that, as of August 15, the Lagoon Pool, in addition to our Beach Club, at our Hard Rock Hotel Tenerife is fully operational. The Jacuzzi area and Bali Beds are also now available for our guests. We would like to inform you that, in line with our ongoing commitment to continuous improvement, on June 8th, 2026, we will begin renovation works on the Sessions terrace at Hard Rock Hotel Tenerife. The estimated duration of these works is approximately 30 days. Please note that the operation of the adjacent F&B outlets will not be affected, and guests will continue to enjoy full access to: Splash Pool Lago Pool Eden Pool> We are pleased to inform you that the renovation works on the Sessions terrace at Hard Rock Hotel Tenerife have been successfully completed within the scheduled timeframe. The hotel is currently operating as normal, with all services and facilities fully available to our guests. We would like to inform you of an update regarding the Rock Royalty rooms at Hard Rock Hotel Tenerife. Please note that Butler Service is no longer available for guests staying in Rock Royalty rooms. We kindly ask you to update this information in your systems and any relevant channels accordingly. For your reference, please find below the current Rock Royalty benefits: Preferential reservations at the hotel’s restaurants (subject to availability). First access to the Rock Spa circuit, free of charge for 1 adult, for stays of more than three nights. Private solarium area located at the Eden Adults Only pool. Exclusive Balinese bed at the Lago pool and daily access to Rock Spa for guests staying in a Rock Star Suite. Ironing service (maximum 2 items per person). Express luggage delivery. Personal assistance with reservations, both inside and outside the hotel. Preferential reservations for Picks and Mix programmes (subject to availability). Pillow menu. Aromatherapy menu. Sleep mask. Nespresso coffee machine. Premium coffee selection. Afternoon tea and drinks at our Rock Royalty Lounge. Welcome drink. Valet parking (upon request). Daily bottle of water. Xbox console (upon request). Turndown service. Rock Royalty beach bag and pin. Rock ’n’ Roll library. Computer access. We are contacting you to inform you that the Narumi restaurant at Hard Rock Hotel Tenerife is no longer operating . Planned maintenance works will take place at Hard Rock Hotel Tenerife from September 1, 2026. The works will be carried out in selected areas of the hotel, while all main guest areas and services will continue to operate as normal. The hotel will make every effort to ensure a comfortable stay for all guests throughout the works.

Resort · +34 922 74 17 00