Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Tax ID - TA-156-118-8352-01 Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 9 AM - 5 PM. The check-in location differs from the property location. To check in, go to Mauna Lani Terrace, 68-1399 Mauna Lani Drive, Kamuela, Hawaii To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests arriving after hours should use the phone number in the box to the right of the check-in office door to receive the lockbox combination and instructions for accessing the guestroom. Guests must contact the check-in office the following morning to complete the registration process. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Hotel · +1 808 883 8500