Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please be advised that this property is a cruise ship and not a standard hotel. This property accepts USD cash only for all on-site purchases, including incidentals. In case the boat is not allowed to depart due to weather, guests will be given a choice of staying in a 4-star hotel in Halong Bay at no extra cost, or a return to Hanoi for an additional surcharge.

This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property requires all guests to submit complete names and corresponding document/passport numbers for all guests on the reservation prior to arrival. Guests must contact this cruise ship 1 day in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 3.5 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:30 AM and 8 AM, at USD 20 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Hotel · 84-0-987998219