Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest s credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property All guests must show a valid passport. This is the only form of identification that is accepted at this property. This property requires guests under age 18 to share accommodations with a parent or legal guardian. Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

The front desk is open during the following times: Monday - Friday: 9:30 AM - 6:00 PM The check-in location differs from the property location. Check-in location: [7 Spring Street, Paddington, London, W2 3RA]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Palace Hotel · 44-207-7061122