Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, and American Express; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:00 AM - 9:00 PM. The check-in location differs from the property location. To check in, go to at_the_office If you arrive at the property after hours, you ll need to check in at an alternate location: 1 Goldhawk Road, W12 8QQFront desk staff will greet guests on arrival. Check-in service at the property may be available and must be arranged 24 hours prior to arrival. Onsite check-in service is subject to availability and is not guaranteed. Guests may check in at the listed alternate location or arrange check-in at the property prior to 8 PM with 24 hours advance notice, subject to availability. Alternately, airport transfer service with key delivery may be requested for an additional fee. For same day bookings made within 24 hours of arrival, check-in is available at 6 PM at the property s office. Guests will be asked to provide a copy of their government-issued photo I.D. after booking Per property policy, groups of guests under 21 years old are not allowed to stay at this property, except for families with children.

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